Viptak98 FAQ — Answers to Frequently Asked Questions

Deposits on viptak98 are generally processed very quickly — though the exact time may vary depending on the method used.

Standard Processing Time:

• bKash: Usually 1–5 minutes; during peak hours (afternoon–night) it may take up to 15 minutes.
• Nagad: 1–5 minutes; nearly instant under normal conditions.
• Rocket: 3–10 minutes.
• Bank Transfer (where applicable): 30 minutes to 2 hours.

What to do if a deposit fails or is delayed:

1. Note the Transaction ID (TxID) in your mobile banking app.
2. Log in to your viptak98 account and check "Deposit History" — if it shows as pending, wait a little longer.
3. If it still hasn't arrived after 30 minutes at the Help Center Please provide the TxID.
4. If the amount is deducted from your mobile banking account, it will either be returned or credited to your viptak98 account — it won't be lost.

The viptak98 welcome bonus is automatic — no separate application needed. However, there are conditions that must be met, or the bonus will not be credited.

How to claim a bonus:

1. After Registration Within 7 Days Make your first deposit.
2. Select "Bonus Option" or "Welcome Offer" when making your deposit — if you skip this, the bonus will not be applied.
3. A minimum deposit of ৳500 activates the 100% bonus. Deposit ৳500 and get ৳500 bonus; deposit ৳1,000 and get ৳1,000 bonus.
4. The bonus will be credited to your Bonus Wallet — not your main balance.

To withdraw a bonus:

• You must wager 5x the bonus amount (Wagering Requirement).
• Example: If you receive a ৳1,000 bonus, you must place a total of ৳5,000 in bets before you can withdraw.
• Bonuses are valid for 30 days — any unused bonus will expire after that period.

Cricket betting is the most popular section among Bangladeshi members on viptak98. We cover everything from Bangladesh's international matches to the IPL, BPL, and T20 World Cup.

Types of bets available in cricket:

• Match Winner: Match winner — the simplest and most popular bet.
• Toss Winner: Who will win the toss.
• Over/Under runs: Over/under bet on how many runs will be scored in a specific over.
• Top Batsman/Bowler: Who will score the most runs or take the most wickets.
• Live Betting: During a live match, odds change with every ball — more exciting and more opportunities.
• Series Winner: Bet in advance on which team will win the entire series.

How to Place a Bet:

1. Log in, go to the Sports section, and select cricket.
2. Click on your preferred match to see all available markets.
3. Click on the bet you want and it will be added to your bet slip.
4. Enter your stake and click "Confirm Bet".
5. Winnings are automatically added to your balance based on match results.

Yes, absolutely. The viptak98 website is fully mobile-responsive — meaning you get the same features on your smartphone browser as you would on a desktop.

What you can do on a mobile browser:

• Registration & Login
• Deposits & Withdrawals (bKash/Nagad will open directly)
• Sports Betting — Live & Pre-Match
• Live Casino — Baccarat, Roulette, Dragon Tiger
• Jackpot Slots
• Claiming Bonuses & Viewing Promotions
• Live Chat Support

Browser vs. App — the difference:

• Everything works in the browser, but the app loads a bit faster.
• Get push notifications on the app — match results and offer updates delivered straight to you.
• The app supports biometric (fingerprint) login.
• The app performs better than the browser on a weak network connection.

Viptak98 regularly hosts Sports Betting tournaments and casino leaderboard competitions. Participation is completely free — a standard membership is all you need.

How to Join a Tournament:

1. Log in and go to the Promotions or Tournaments section.
2. Select an active tournament and click the "Join" button to participate.
3. Place regular bets on specific games or matches and your points will keep adding up.
4. You can see your leaderboard position in real time.

General Prize Structure:

• 1st place: Maximum bonus or cash prize — typically ranges from ৳5,000 up to ৳50,000+.
• 2nd–5th place: A bonus or cashback that decreases over time.
• 6th–20th Place: Free bet or bonus chip.
• In some tournaments, all participants receive a small prize.

Important Rules:

• Each tournament has a specific start and end date.
• Minimum bet amounts vary by tournament — read the rules before you start.
• Prizes are credited to your account within 24–48 hours after the tournament ends.

Viptak98 supports responsible betting. You can suspend your account temporarily or close it permanently at any time.

Temporary Break (Self-Exclusion):

1. Log in and go to Profile Settings.
2. Go to the "Responsible Gaming" section.
3. Click on the "Self-Exclusion" option.
4. Choose your break duration — 1 day, 7 days, 1 month, or 6 months.
5. Once confirmed, you will be logged out immediately.

To permanently close your account:

• at the Help Center Submit a request via live chat or email us at support@viptak98.net.
• Withdraw any remaining balance before closing your account — once it's closed, your balance will no longer be accessible.
• If KYC is verified, permanent account closure requests are processed within 24–48 hours.

What happens during the break:

• Login will be completely disabled — you won't be able to sign in even with your password.
• Promotional emails and notifications will be turned off.
• Your account will be reactivated automatically once the period ends.